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1. Cleanse
 Start by washing your hair with the Smooth & Moisture Shampoo. Apply a small amount to wet hair, massage gently into the scalp and lengths, then rinse thoroughly. Repeat if needed.
2. Condition
 After shampooing, gently squeeze out excess water. Apply the Smooth & Moisture Conditioner from mid-lengths to ends, focusing on areas that need extra hydration and control. Leave for 1–2 minutes, then rinse thoroughly.
3. Deep Treat (Optional Weekly Step)
 For deeper nourishment, apply the Smooth & Moisture Treatment Mask to towel-dried hair, distributing evenly from roots to ends. Leave on for 5–15 minutes before rinsing well.
 Use once a week or as needed to maintain healthy, smooth hair.
4. Apply the Silk Coat Treatment
 After washing and conditioning, towel dry your hair and divide it into sections. Apply the Silk Coat generously to each section, ensuring the hair is fully saturated. Comb through to distribute evenly.
5. Activate the Treatment
 Blow-dry each section using tension. Heat from the dryer activates the product, helping to smooth and seal the hair. For additional shine and smoothness, finish with hair straighteners.

Our team will ship your order the next business day. The time it takes to receive your order depends on the shipping method chosen at checkout. 

• Our standard estimate during this period is 1–2 working days.
• Please note that our dispatch cut-off time is 1pm, Monday to Thursday.
  - Deadline for guaranteed Valentine’s Day delivery is Thursday 1pm (next-day delivery service)
    - Orders placed after 1pm will be processed on the next working day.
  On Fridays, the cut-off time is 12pm.
  - Orders placed after 12pm will be processed on Monday, or the next working day if Monday falls on a bank holiday.